{"id":3790,"date":"2017-06-08T10:39:59","date_gmt":"2017-06-08T10:39:59","guid":{"rendered":"https:\/\/atelier212.us\/faq\/"},"modified":"2026-06-27T17:45:33","modified_gmt":"2026-06-27T17:45:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/atelier212.us\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3790\" class=\"elementor elementor-3790 elementor-276\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59ebb30 e-con-full e-flex e-con e-parent\" data-id=\"59ebb30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d065e1a e-con-full e-flex e-con e-child\" data-id=\"d065e1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be6059b elementor-widget elementor-widget-image\" data-id=\"be6059b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV.webp\" class=\"attachment-large size-large wp-image-2750\" alt=\"\" srcset=\"https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV.webp 512w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-300x300.webp 300w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-150x150.webp 150w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-100x100.webp 100w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-270x270.webp 270w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-192x192.webp 192w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-180x180.webp 180w, https:\/\/atelier212.us\/wp-content\/uploads\/2026\/01\/cropped-ATELIER-212-FAV-32x32.webp 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24c87c8 e-con-full e-flex e-con e-child\" data-id=\"24c87c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71e89f1 elementor-widget elementor-widget-text-editor\" data-id=\"71e89f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez besoin d&rsquo;une assistance suppl\u00e9mentaire, n&rsquo;h\u00e9sitez pas \u00e0 contacter notre service client \u00e0 l&rsquo;adresse <strong><a href=\"mailto:contact@atelier212.store\">contact@atelier212.store<\/a>.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-904b6dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"904b6dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-373b2f2\" data-id=\"373b2f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d53ab47 elementor-widget elementor-widget-heading\" data-id=\"d53ab47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Aide et informations g\u00e9n\u00e9rales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c40e31 elementor-widget elementor-widget-sober-faq\" data-id=\"2c40e31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je recevoir des nouvelles d&#039;ATELIER 212 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Vous pouvez vous abonner \u00e0 notre newsletter, LETTER 212, et nous suivre \u00e9galement sur les r\u00e9seaux sociaux @Atelier212Official.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-decd8f8 elementor-widget elementor-widget-sober-faq\" data-id=\"decd8f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Qu&#039;est-ce que la LETTRE 212 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>LETTRE 212 est notre correspondance priv\u00e9e.<\/p><p>Un espace confidentiel o\u00f9 nous partageons nos nouvelles cr\u00e9ations, nos rituels, des anecdotes de l'atelier et des moments de notre vie commune.<\/p><p>Nous \u00e9crivons occasionnellement.<\/p><p>Jamais excessivement.<\/p><p>Et vos informations resteront toujours confidentielles.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52afe34 elementor-widget elementor-widget-sober-faq\" data-id=\"52afe34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je m&#039;inscrire \u00e0 votre newsletter ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Vous pouvez vous inscrire directement en saisissant votre adresse e-mail et en cliquant sur \u00ab Sign Up \u00bb dans le pied de page, en bas de chaque page du site atelier212.us.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a94558 elementor-widget elementor-widget-sober-faq\" data-id=\"4a94558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Proposez-vous des pi\u00e8ces sur mesure ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous r\u00e9alisons occasionnellement des pi\u00e8ces sur mesure.<br \/>Chaque projet est abord\u00e9 avec soin et intention.<br \/>N'h\u00e9sitez pas \u00e0 nous contacter \u00e0 l'adresse contact@atelier212.store pour discuter de vos besoins.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6fb2e elementor-widget elementor-widget-heading\" data-id=\"4c6fb2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informations sur le produit et les tailles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c24090 elementor-widget elementor-widget-sober-faq\" data-id=\"9c24090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">O\u00f9 les pi\u00e8ces d&#039;ATELIER 212 sont-elles fabriqu\u00e9es ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Tous les accessoires Atelier 212 sont fabriqu\u00e9s \u00e0 la main par des artisans hautement qualifi\u00e9s au Maroc.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7b504c elementor-widget elementor-widget-sober-faq\" data-id=\"b7b504c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quel type de cuir utilisez-vous ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous travaillons exclusivement le cuir v\u00e9ritable.<br \/>Nous nous approvisionnons en peaux issues de l'upcycling et en surplus d'ateliers : des mati\u00e8res qui existent d\u00e9j\u00e0 et m\u00e9ritent une seconde vie. Chaque peau est soigneusement s\u00e9lectionn\u00e9e pour sa provenance, sa durabilit\u00e9 et sa fa\u00e7on naturelle de vieillir.<br \/>Nos cuirs sont choisis pour se patiner magnifiquement avec le temps, conf\u00e9rant \u00e0 chaque pi\u00e8ce un caract\u00e8re unique.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c22d99e elementor-widget elementor-widget-sober-faq\" data-id=\"c22d99e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Votre cuir provient-il de sources responsables ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Oui.<br \/>Nos cuirs proviennent de fournisseurs de confiance qui respectent les r\u00e9glementations europ\u00e9ennes, notamment les normes REACH. Ces r\u00e9glementations garantissent un contr\u00f4le strict des substances utilis\u00e9es lors du processus de tannage.<br \/>Nous privil\u00e9gions la durabilit\u00e9, la tra\u00e7abilit\u00e9 et l'usage \u00e0 long terme plut\u00f4t que la production de masse.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d71ce0 elementor-widget elementor-widget-sober-faq\" data-id=\"8d71ce0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle est la durabilit\u00e9 ou la r\u00e9sistance \u00e0 la rouille de la finition fa\u00e7on acier inoxydable ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Oui.<br \/>Nous utilisons de la quincaillerie en acier inoxydable de haute qualit\u00e9, s\u00e9lectionn\u00e9e pour sa robustesse, sa durabilit\u00e9 et sa r\u00e9sistance \u00e0 la corrosion.<br \/>Chaque \u00e9l\u00e9ment est choisi pour supporter une utilisation quotidienne tout en conservant son aspect au fil du temps.<br \/>Nos pi\u00e8ces sont con\u00e7ues pour r\u00e9sister aux mouvements, aux tensions et au rythme naturel de la vie de tous les jours.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9626edd elementor-widget elementor-widget-sober-faq\" data-id=\"9626edd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle taille dois-je commander pour mon animal ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Mesurez le tour de cou de votre chien \u00e0 l'aide d'un m\u00e8tre ruban souple, en veillant \u00e0 ce que l'ajustement soit pr\u00e8s du corps mais confortable.<br \/>Nous recommandons de pr\u00e9voir une marge d'environ 1,3 cm (\u00bd pouce) pour un usage quotidien.<br \/>Chaque mod\u00e8le est con\u00e7u pour se placer naturellement : bien maintenu, sans entraver les mouvements.<br \/>Pour les petites races, veuillez consulter notre guide des tailles \u00ab Petits Compagnons \u00bb, sp\u00e9cialement con\u00e7u pour les gabarits plus l\u00e9gers. Consultez nos tableaux des tailles ici.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2633cce elementor-widget elementor-widget-sober-faq\" data-id=\"2633cce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Dans quelle mesure les couleurs de vos produits sur atelier212.us sont-elles fid\u00e8les \u00e0 la r\u00e9alit\u00e9 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Chaque pi\u00e8ce est photographi\u00e9e avec une grande pr\u00e9cision afin de refl\u00e9ter au mieux sa teinte authentique.<\/p><p>Toutefois, de l\u00e9g\u00e8res variations peuvent appara\u00eetre selon les r\u00e9glages de votre \u00e9cran et les conditions d'\u00e9clairage.<\/p><p>Le cuir \u00e9tant une mati\u00e8re naturelle, de subtiles variations de teinte et de texture font partie int\u00e9grante de son caract\u00e8re, rendant chaque pi\u00e8ce unique.<\/p><p>Si vous souhaitez des conseils suppl\u00e9mentaires avant de passer votre commande, nous serons ravis de vous aider.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fadf782 elementor-widget elementor-widget-sober-faq\" data-id=\"fadf782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Mon animal ne correspond \u00e0 aucune des tailles disponibles. Proposez-vous un service de personnalisation ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous r\u00e9alisons occasionnellement des pi\u00e8ces sur mesure pour les chiens dont les mensurations sortent de notre gamme de tailles standard.<br \/>Chaque demande est examin\u00e9e individuellement afin de s'assurer qu'elle respecte nos normes de conception et de fabrication.<br \/>N'h\u00e9sitez pas \u00e0 nous contacter \u00e0 l'adresse contact@atelier212.store pour discuter de vos besoins.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ebcecd elementor-widget elementor-widget-heading\" data-id=\"4ebcecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMANDE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baf53b7 elementor-widget elementor-widget-sober-faq\" data-id=\"baf53b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je obtenir de l&#039;aide pour ma commande en ligne ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Pour toute question concernant votre commande, la livraison ou les tailles, veuillez nous contacter \u00e0 l'adresse contact@atelier212.store.<br \/>Nous nous effor\u00e7ons de r\u00e9pondre dans un d\u00e9lai de 24 \u00e0 48 heures.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cc64bc elementor-widget elementor-widget-sober-faq\" data-id=\"0cc64bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">O\u00f9 puis-je acheter les accessoires Atelier 212 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nos cr\u00e9ations sont disponibles exclusivement sur notre site Internet.<br \/>Nous collaborons occasionnellement avec des partenaires s\u00e9lectionn\u00e9s et annon\u00e7ons nos apparitions sp\u00e9ciales via notre newsletter.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6170944 elementor-widget elementor-widget-sober-faq\" data-id=\"6170944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Puis-je modifier ma commande ou les informations de livraison une fois la commande pass\u00e9e ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les commandes peuvent \u00eatre modifi\u00e9es ou annul\u00e9es avant d'entrer dans le processus d'exp\u00e9dition.<br \/>Une fois la commande exp\u00e9di\u00e9e, il n'est plus possible de modifier les informations de livraison ni d'ajouter des articles suppl\u00e9mentaires.<br \/>Pour toute demande urgente, veuillez nous contacter imm\u00e9diatement \u00e0 l'adresse contact@atelier212.store.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f16b5b1 elementor-widget elementor-widget-sober-faq\" data-id=\"f16b5b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Puis-je ajouter un message d&#039;accompagnement apr\u00e8s avoir pass\u00e9 ma commande ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Pour le moment, il nous est impossible d'ajouter un message cadeau ou un emballage sp\u00e9cial une fois la commande pass\u00e9e.<\/p><p>Nous travaillons actuellement \u00e0 proposer des options cadeaux d\u00e9di\u00e9es prochainement.<\/p><p>Merci de votre compr\u00e9hension.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e025a30 elementor-widget elementor-widget-sober-faq\" data-id=\"e025a30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Atelier 212 propose-t-il un service de personnalisation ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous proposons des cr\u00e9ations sur mesure en quantit\u00e9 limit\u00e9e.<br \/>Chaque pi\u00e8ce est r\u00e9alis\u00e9e individuellement et soumise \u00e0 validation du design et de la fabrication.<br \/>Veuillez nous contacter \u00e0 l'adresse contact@atelier212.store pour discuter de votre demande.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ded94c4 elementor-widget elementor-widget-sober-faq\" data-id=\"ded94c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Mes informations personnelles et mes coordonn\u00e9es de paiement sont-elles en s\u00e9curit\u00e9 sur atelier212.us ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Oui.<br \/>Notre site web utilise une technologie de chiffrement s\u00e9curis\u00e9e (SSL) pour prot\u00e9ger vos donn\u00e9es, et les paiements sont trait\u00e9s par des prestataires de confiance. Nous ne conservons pas les informations relatives aux cartes de cr\u00e9dit sur nos serveurs.<br \/>Votre confidentialit\u00e9 est importante pour nous. Veuillez consulter notre politique de confidentialit\u00e9 pour plus d'informations.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eca1d22 elementor-widget elementor-widget-heading\" data-id=\"eca1d22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DISPONIBILIT\u00c9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b13490 elementor-widget elementor-widget-sober-faq\" data-id=\"4b13490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quel est le statut de disponibilit\u00e9 des articles sur atelier212.us ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Tous les articles pr\u00e9sent\u00e9s sur notre site web sont disponibles \u00e0 l'achat, sauf indication contraire.<br \/>Dans le cas rare o\u00f9 un article deviendrait indisponible apr\u00e8s la passation de votre commande, nous vous contacterons dans les plus brefs d\u00e9lais.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e4ff14 elementor-widget elementor-widget-sober-faq\" data-id=\"9e4ff14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Pourquoi certains articles sont-ils parfois indisponibles ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Chaque pi\u00e8ce ATELIER 212 est confectionn\u00e9e \u00e0 la main, en petites s\u00e9ries.<br \/>Nous travaillons avec des cuirs soigneusement s\u00e9lectionn\u00e9s, souvent issus de l'upcycling : des mati\u00e8res dont la quantit\u00e9 est naturellement limit\u00e9e et qui sont choisies selon des crit\u00e8res de qualit\u00e9 rigoureux.<br \/>C'est pourquoi certaines pi\u00e8ces peuvent n\u00e9cessiter un d\u00e9lai suppl\u00e9mentaire avant d'\u00eatre \u00e0 nouveau disponibles.<br \/>Nous sommes convaincus qu'une production r\u00e9fl\u00e9chie s'inscrit dans une d\u00e9marche de cr\u00e9ation responsable.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93abb8e elementor-widget elementor-widget-sober-faq\" data-id=\"93abb8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je \u00eatre inform\u00e9 des r\u00e9assorts ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Vous pouvez vous inscrire sur la liste d'attente, depuis la page du produit, pour \u00eatre averti(e) d\u00e8s que l'article sera de nouveau disponible.<br \/>Les abonn\u00e9s \u00e0 notre newsletter sont souvent les premiers inform\u00e9s des r\u00e9assorts et des lancements en \u00e9dition limit\u00e9e.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9c138 elementor-widget elementor-widget-sober-faq\" data-id=\"1d9c138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Qu&#039;est-ce qu&#039;une pr\u00e9commande ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Qu'est-ce qu'une pr\u00e9commande\u00a0?<\/p><p>Une pr\u00e9commande vous permet de r\u00e9server un article avant sa disponibilit\u00e9.<\/p><p>Comme beaucoup de nos articles sont produits en petites s\u00e9ries, certains peuvent \u00eatre r\u00e9serv\u00e9s \u00e0 l'avance avant leur r\u00e9approvisionnement.<\/p><p>Vous recevrez un e-mail lorsque votre article sera pr\u00eat \u00e0 \u00eatre exp\u00e9di\u00e9, ainsi qu'une confirmation une fois l'exp\u00e9dition effectu\u00e9e.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf22f5 elementor-widget elementor-widget-sober-faq\" data-id=\"7cf22f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quand ma pr\u00e9commande sera-t-elle d\u00e9bit\u00e9e ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Le paiement est effectu\u00e9 au moment de la pr\u00e9commande.<br \/>Comme bon nombre de nos pi\u00e8ces sont produites en petites s\u00e9ries, les pr\u00e9commandes nous permettent de cr\u00e9er de mani\u00e8re r\u00e9fl\u00e9chie et d'\u00e9viter la surproduction.<br \/>Vous recevrez un e-mail de confirmation d'exp\u00e9dition une fois votre pi\u00e8ce pr\u00eate \u00e0 \u00eatre exp\u00e9di\u00e9e.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-743996b elementor-widget elementor-widget-sober-faq\" data-id=\"743996b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quand ma pr\u00e9commande sera-t-elle exp\u00e9di\u00e9e ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>La date d'exp\u00e9dition estim\u00e9e est indiqu\u00e9e sur la page du produit ainsi que dans l'e-mail de confirmation de votre commande.<br \/>Chaque pi\u00e8ce \u00e9tant produite en s\u00e9rie limit\u00e9e, les dates d'exp\u00e9dition sont approximatives et peuvent varier l\u00e9g\u00e8rement.<br \/>Vous recevrez un e-mail de confirmation une fois votre commande exp\u00e9di\u00e9e.La date d'exp\u00e9dition estim\u00e9e est indiqu\u00e9e sur la page du produit ainsi que dans l'e-mail de confirmation de votre commande.<br \/>Chaque pi\u00e8ce \u00e9tant produite en s\u00e9rie limit\u00e9e, les dates d'exp\u00e9dition sont approximatives et peuvent varier l\u00e9g\u00e8rement.<br \/>Vous recevrez un e-mail de confirmation une fois votre commande exp\u00e9di\u00e9e.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19bf0ef elementor-widget elementor-widget-sober-faq\" data-id=\"19bf0ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment savoir o\u00f9 trouver les produits ATELIER 212 en boutique ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>ATELIER 212 est principalement disponible via notre site Internet.<br \/>Nous collaborons occasionnellement avec des partenaires s\u00e9lectionn\u00e9s et annon\u00e7ons les \u00e9v\u00e9nements en pr\u00e9sentiel dans notre newsletter.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35ea48a elementor-widget elementor-widget-heading\" data-id=\"35ea48a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PAIEMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5abcfc8 elementor-widget elementor-widget-sober-faq\" data-id=\"5abcfc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quels modes de paiement ATELIER 212 accepte-t-il ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous acceptons les principales cartes de cr\u00e9dit et de d\u00e9bit, notamment Visa, Mastercard et American Express.<br \/>Les paiements s\u00e9curis\u00e9s sont trait\u00e9s par des prestataires de confiance utilisant le chiffrement afin de garantir la s\u00e9curit\u00e9 de vos informations.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d342d1 elementor-widget elementor-widget-sober-faq\" data-id=\"5d342d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Dans quelle devise vos prix sont-ils affich\u00e9s ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Tous les prix sont indiqu\u00e9s en dollars am\u00e9ricains (USD).<br \/>Si vous effectuez un achat depuis l'ext\u00e9rieur des \u00c9tats-Unis, votre banque est susceptible d'appliquer des taux de change ou des frais suppl\u00e9mentaires conform\u00e9ment \u00e0 ses politiques.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff649d elementor-widget elementor-widget-sober-faq\" data-id=\"7ff649d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">La taxe de vente me sera-t-elle factur\u00e9e ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>La taxe de vente est appliqu\u00e9e lorsque la l\u00e9gislation am\u00e9ricaine l'exige et sera calcul\u00e9e au moment du paiement en fonction de votre adresse de livraison.<br \/>Le montant final, incluant toute taxe applicable, sera clairement affich\u00e9 avant que vous ne finalisiez votre achat.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2894b2 elementor-widget elementor-widget-sober-faq\" data-id=\"e2894b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment acc\u00e9der \u00e0 ma facture ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Un e-mail de confirmation contenant les d\u00e9tails de votre commande est envoy\u00e9 imm\u00e9diatement apr\u00e8s votre achat.<br \/>Si vous avez besoin d'une facture officielle, veuillez nous contacter et nous nous ferons un plaisir de vous aider.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffd7cb4 elementor-widget elementor-widget-heading\" data-id=\"ffd7cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exp\u00e9dition nationale et internationale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4441cb elementor-widget elementor-widget-sober-faq\" data-id=\"c4441cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Vers quels pays exp\u00e9diez-vous ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous exp\u00e9dions actuellement aux \u00c9tats-Unis ainsi que vers certaines destinations internationales.<br \/>Les options et la disponibilit\u00e9 de la livraison s'affichent lors du paiement en fonction de votre adresse de livraison.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3757fa9 elementor-widget elementor-widget-sober-faq\" data-id=\"3757fa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Combien de temps prend la livraison et combien co\u00fbte-t-elle ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les d\u00e9lais et frais d'exp\u00e9dition sont calcul\u00e9s lors du paiement en fonction de votre localisation et du mode de livraison choisi.<br \/>Les d\u00e9lais de livraison estim\u00e9s sont indiqu\u00e9s avant la finalisation de votre achat.<br \/>Veuillez noter que les d\u00e9lais de livraison sont des estimations et peuvent varier l\u00e9g\u00e8rement.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd24564 elementor-widget elementor-widget-sober-faq\" data-id=\"dd24564\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Mon colis est-il assur\u00e9 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Toutes les commandes sont soigneusement emball\u00e9es et exp\u00e9di\u00e9es par des transporteurs de confiance.<br \/>Si votre colis arrive endommag\u00e9 ou semble perdu, veuillez nous contacter rapidement et nous vous aiderons.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fbf0ba elementor-widget elementor-widget-sober-faq\" data-id=\"0fbf0ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Exp\u00e9diez-vous vers des bo\u00eetes postales ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous avons besoin d'une adresse physique pour la livraison afin de garantir une exp\u00e9dition s\u00fbre et fiable.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc3882e elementor-widget elementor-widget-sober-faq\" data-id=\"dc3882e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je suivre ma commande ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail de confirmation contenant les informations de suivi.<br \/>Vous pouvez utiliser ce lien pour suivre l'\u00e9tat de votre livraison.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdbde66 elementor-widget elementor-widget-sober-faq\" data-id=\"bdbde66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Puis-je modifier mon adresse de livraison apr\u00e8s avoir pass\u00e9 ma commande ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Si votre commande n'est pas encore entr\u00e9e dans le processus d'exp\u00e9dition, nous pourrons peut-\u00eatre modifier votre adresse.<br \/>Veuillez nous contacter d\u00e8s que possible. Une fois la commande exp\u00e9di\u00e9e, nous ne sommes plus en mesure de modifier les informations de livraison.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b0acb9 elementor-widget elementor-widget-sober-faq\" data-id=\"8b0acb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Les droits de douane et les taxes sont-ils inclus dans les commandes internationales ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Oui.<br \/>Tous les droits de douane et frais d'importation sont inclus lors du paiement. Aucun frais suppl\u00e9mentaire ne sera r\u00e9clam\u00e9 \u00e0 la livraison.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c988ac elementor-widget elementor-widget-sober-faq\" data-id=\"7c988ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Qui livrera ma commande ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les commandes sont exp\u00e9di\u00e9es via des transporteurs internationaux de confiance.<br \/>Le partenaire de livraison peut varier en fonction de votre localisation et du mode d'exp\u00e9dition choisi.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ba45a elementor-widget elementor-widget-heading\" data-id=\"b8ba45a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retours et \u00e9changes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3387736 elementor-widget elementor-widget-sober-faq\" data-id=\"3387736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle est votre politique de retour ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nous acceptons les retours dans un d\u00e9lai de 14 jours suivant la livraison.<br \/>Les articles doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d'origine, sans avoir \u00e9t\u00e9 utilis\u00e9s, et avec tous les emballages d'origine.<br \/>Pour effectuer un retour, veuillez nous contacter \u00e0 l'adresse contact@atelier212.store afin d'obtenir la marche \u00e0 suivre.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a455260 elementor-widget elementor-widget-sober-faq\" data-id=\"a455260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Que signifie \u00ab \u00e9tat d&#039;origine \u00bb ?\n<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les articles doivent \u00eatre inutilis\u00e9s, intacts et retourn\u00e9s dans leur emballage d'origine.<br \/>Le cuir \u00e9tant un mat\u00e9riau naturel, des signes d'usure ou d'alt\u00e9ration peuvent affecter l'\u00e9ligibilit\u00e9 au retour.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0e1505 elementor-widget elementor-widget-sober-faq\" data-id=\"f0e1505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Que se passe-t-il si mon article arrive endommag\u00e9 ou incorrect\u00a0?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Si votre commande arrive endommag\u00e9e ou si vous recevez un article erron\u00e9, veuillez nous contacter dans les 48 heures suivant la livraison \u00e0 l'adresse contact@atelier212.us.<br \/>Nous examinerons la situation et mettrons en place une solution appropri\u00e9e.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-947f0de elementor-widget elementor-widget-sober-faq\" data-id=\"947f0de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle est votre politique concernant les cadeaux ind\u00e9sirables ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les cadeaux non d\u00e9sir\u00e9s peuvent faire l'objet d'un \u00e9change ou d'un avoir, \u00e0 condition d'\u00eatre retourn\u00e9s dans leur \u00e9tat d'origine.<br \/>Pour obtenir de l'aide, veuillez nous contacter \u00e0 l'adresse contact@atelier212.store en nous communiquant les d\u00e9tails de votre commande.Les cadeaux non d\u00e9sir\u00e9s peuvent faire l'objet d'un \u00e9change ou d'un avoir, \u00e0 condition d'\u00eatre retourn\u00e9s dans leur \u00e9tat d'origine.<br \/>Pour obtenir de l'aide, veuillez nous contacter \u00e0 l'adresse contact@atelier212.store en nous communiquant les d\u00e9tails de votre commande.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eece9aa elementor-widget elementor-widget-sober-faq\" data-id=\"eece9aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Certains articles sont-ils non retournables ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les articles suivants ne sont ni \u00e9changeables ni remboursables :<br \/>\u2022 Pi\u00e8ces r\u00e9alis\u00e9es sur mesure ou personnalis\u00e9es<br \/>\u2022 Articles en vente d\u00e9finitive<br \/>\u2022 Pr\u00e9commandes (si vous optez pour cette politique)<br \/>Veuillez lire attentivement les descriptions des produits avant de passer commande.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0fa9c9 elementor-widget elementor-widget-sober-faq\" data-id=\"d0fa9c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Fournissez-vous des \u00e9tiquettes de retour pr\u00e9pay\u00e9es ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les frais de retour sont \u00e0 la charge du client, sauf si l'article est d\u00e9fectueux ou incorrect.<br \/>Nous vous communiquerons les instructions une fois votre demande de retour approuv\u00e9e.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af9a09d elementor-widget elementor-widget-sober-faq\" data-id=\"af9a09d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment saurai-je que mon retour a \u00e9t\u00e9 re\u00e7u ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Vous recevrez un e-mail de confirmation une fois votre retour re\u00e7u et inspect\u00e9.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05732e9 elementor-widget elementor-widget-sober-faq\" data-id=\"05732e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Combien de temps faut-il pour traiter un remboursement ou un avoir ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les remboursements ou les avoirs sont trait\u00e9s dans un d\u00e9lai de 7 \u00e0 10 jours ouvrables apr\u00e8s l'approbation du retour.<br \/>Veuillez noter que les d\u00e9lais de traitement bancaire peuvent varier.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2084055 elementor-widget elementor-widget-sober-faq\" data-id=\"2084055\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle est la dur\u00e9e de validit\u00e9 de l&#039;avoir en magasin ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Le cr\u00e9dit en magasin est valable 12 mois \u00e0 compter de la date d'\u00e9mission.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe971fe elementor-widget elementor-widget-heading\" data-id=\"fe971fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entretien du produit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe98aa elementor-widget elementor-widget-sober-faq\" data-id=\"2fe98aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle est la meilleure fa\u00e7on d&#039;entretenir ma pi\u00e8ce en cuir ATELIER 212 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Le cuir est une mati\u00e8re naturelle qui \u00e9volue avec le temps.<br \/>Pour pr\u00e9server sa beaut\u00e9, nettoyez-le d\u00e9licatement \u00e0 l'aide d'un chiffon doux et sec, et appliquez un produit d'entretien naturel pour cuir si n\u00e9cessaire. \u00c9vitez toute exposition prolong\u00e9e \u00e0 l'eau et laissez l'article s\u00e9cher naturellement s'il est mouill\u00e9.<br \/>Avec un entretien appropri\u00e9, votre pi\u00e8ce d\u00e9veloppera une patine riche, unique au v\u00e9cu que vous partagerez.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87e428c elementor-widget elementor-widget-sober-faq\" data-id=\"87e428c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Puis-je laver les \u00e9l\u00e9ments en tissu ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Oui.<\/p><p>Les \u00e9l\u00e9ments en tissu amovibles peuvent \u00eatre lav\u00e9s en machine \u00e0 30 \u00b0C (86 \u00b0F) sur un cycle d\u00e9licat.<\/p><p>Nous recommandons de les faire s\u00e9cher \u00e0 l'air libre et d'\u00e9viter le s\u00e8che-linge afin de pr\u00e9server leur forme et leur texture.<\/p><p>Retirez toujours les \u00e9l\u00e9ments en cuir avant le lavage.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58df337 elementor-widget elementor-widget-sober-faq\" data-id=\"58df337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment dois-je conserver mes pi\u00e8ces ATELIER 212 ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Conserver dans un endroit frais et sec, \u00e0 l'abri de la lumi\u00e8re directe du soleil.<br \/>\u00c9viter l'humidit\u00e9 prolong\u00e9e et ne pas conserver dans des emballages en plastique herm\u00e9tiques, car le cuir a besoin de respirer.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb2922 elementor-widget elementor-widget-sober-faq\" data-id=\"6cb2922\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Les accessoires ATELIER 212 sont-ils indestructibles ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Nos articles sont con\u00e7us pour durer et r\u00e9sister \u00e0 un usage quotidien.<br \/>Ils ne sont toutefois pas indestructibles. Une usure naturelle peut appara\u00eetre avec le temps, selon l'utilisation et le niveau d'activit\u00e9 de votre chien.<br \/>Nous recommandons de les inspecter r\u00e9guli\u00e8rement afin de garantir le maintien de la s\u00e9curit\u00e9 et du confort.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48ea252 elementor-widget elementor-widget-heading\" data-id=\"48ea252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATIONS DESTIN\u00c9ES AUX D\u00c9TAILLANTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c2f474 elementor-widget elementor-widget-sober-faq\" data-id=\"3c2f474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Comment puis-je devenir un partenaire de distribution ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>ATELIER 212 collabore avec des revendeurs s\u00e9lectionn\u00e9s qui partagent notre vision et notre esth\u00e9tique.<br \/>Veuillez nous contacter \u00e0 l'adresse <a href=\"mailto:contact@atelier212.store\">contact@atelier212.store<\/a> en nous fournissant des informations sur votre boutique ; nous examinerons votre demande avec plaisir.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f864bcf elementor-widget elementor-widget-heading\" data-id=\"f864bcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AUTRE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce4352 elementor-widget elementor-widget-sober-faq\" data-id=\"9ce4352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Quelle est la politique d&#039;ATELIER 212 en mati\u00e8re de bien-\u00eatre animal ?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Le bien-\u00eatre animal est au c\u0153ur de la d\u00e9marche d'ATELIER 212.<br \/>Nous concevons nos cr\u00e9ations en privil\u00e9giant la s\u00e9curit\u00e9, le confort et le bien-\u00eatre des chiens. Nos mat\u00e9riaux sont soigneusement s\u00e9lectionn\u00e9s pour leur durabilit\u00e9 et leur provenance responsable, et tous nos produits sont destin\u00e9s \u00e0 une utilisation sous surveillance.<br \/>Nous recommandons de v\u00e9rifier r\u00e9guli\u00e8rement tous les accessoires afin de garantir le maintien de la s\u00e9curit\u00e9 et du confort.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6578bf elementor-widget elementor-widget-sober-faq\" data-id=\"e6578bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-faq sober-faq--elementor\">\n\t\t\t<div class=\"sober-faq__question question\">\n\t\t\t\t<span class=\"sober-faq__question-label question-label\">Question<\/span>\n\t\t\t\t<span class=\"sober-faq__question-icon question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t<span class=\"question-title sober-faq__question-title\">Limites de responsabilit\u00e9<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"sober-faq__answer answer\">\n\t\t\t\t<span class=\"sober-faq__answer-label answer-label\">Answer<\/span>\n\t\t\t\t<div class=\"sober-faq__answer-content\"><p>Les accessoires ATELIER 212 sont con\u00e7us pour un usage quotidien et pour durer. Toutefois, aucun accessoire pour animaux n'est indestructible.<br \/>En achetant et en utilisant nos produits, les clients reconnaissent qu'il leur incombe de v\u00e9rifier si chaque article est adapt\u00e9 \u00e0 leur animal.<br \/>ATELIER 212 d\u00e9cline toute responsabilit\u00e9 en cas de mauvaise utilisation, d'ajustement inappropri\u00e9, d'absence de surveillance ou d'usure normale.<br \/>Nous recommandons d'inspecter r\u00e9guli\u00e8rement tous les produits afin de garantir une s\u00e9curit\u00e9 constante.<\/p><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Si vous avez besoin d&rsquo;une assistance suppl\u00e9mentaire, n&rsquo;h\u00e9sitez pas \u00e0 contacter notre service client \u00e0 l&rsquo;adresse contact@atelier212.store. Aide et informations g\u00e9n\u00e9rales Question Comment puis-je recevoir des nouvelles d&#039;ATELIER 212 ?&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3790","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/pages\/3790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/comments?post=3790"}],"version-history":[{"count":7,"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/pages\/3790\/revisions"}],"predecessor-version":[{"id":3798,"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/pages\/3790\/revisions\/3798"}],"wp:attachment":[{"href":"https:\/\/atelier212.us\/fr\/wp-json\/wp\/v2\/media?parent=3790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}