PRIVACY POLICY

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by third-party providers)
Order history
Customer service communications

B. Information Collected Automatically

When you visit our Site, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URL
Cookies and similar tracking technologies

C. Marketing & Analytics Data

If you subscribe to our newsletter, we may collect:
Email address
Open rates
Click behavior
Interaction with emails

2. How We Use Your Information

We use your information to:
Process and fulfill orders
Provide customer support
Send transactional emails
Improve our website and services
Send marketing communications (if you opt in)
Prevent fraud and enhance security
Comply with legal obligations

3. Legal Basis for Processing (For International Visitors)

Where applicable (e.g., EU/UK visitors), we process personal data based on:
Performance of a contract
Legal obligations
Legitimate business interests
Your consent (for marketing communications)

4. Sharing of Information

We do not sell your personal information.
We may share information with trusted service providers, including:
Payment processors (e.g., Stripe, Shopify Payments)
Shipping carriers
Hosting providers
Email marketing platforms
Analytics providers (e.g., Google Analytics)
Advertising platforms (e.g., Meta, Google Ads)
These providers are contractually obligated to safeguard your data.

5. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. We take reasonable measures to ensure adequate data protection safeguards are in place.

6. Data Retention

We retain personal information only as long as necessary for:
Order fulfillment
Legal and tax compliance
Dispute resolution
Fraud prevention
Retention periods may vary depending on the type of data and legal requirements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information.
Payment information is processed securely by third-party providers and is not stored on our servers.

8. Your Privacy Rights

Depending on your location, you may have the right to:
Access your personal data
Request correction
Request deletion
Object to processing
Withdraw consent
Request data portability
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request disclosure of categories of personal information collected and the right to request deletion.
To exercise your rights, contact us at:
contact@atelier212.us
We may need to verify your identity before processing your request.

9. Children’s Privacy

Our Site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:
Operate the Site
Improve user experience
Analyze traffic
Deliver relevant advertising
For more details, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

ATELIER TWO-ONE-TWO
510 S BROADWAY AVE, BARTOW, FL, US 33830
contact@atelier212.us